Last Updated On: 06-Jan-2025
Effective Date: 06-Jan-2025

Privacy Policy of Glow Pilates SARL

 

1. Introduction
This Privacy Policy outlines the policies of Glow Pilates SARL, located at 28 Rue de la Terrassière, Genève 1207, Switzerland, email: info@glowpilates.ch (hereinafter referred to as “we”, “our”, or “Glow Pilates”) regarding the collection, use, and disclosure of your personal information when you access and use our website (https://glowpilates.ch) and related services (the “Service”).

By using the Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not consent, please refrain from using the Service.

 

2. Modifications to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website. The updated Privacy Policy will become effective 180 days from the date of posting. Your continued use of the Service after such modifications will be deemed your acceptance of the revised Privacy Policy. We recommend that you periodically review this page to stay informed.

 

3. Information We Collect
We collect and process the following personal data:

• Name
• Email address
• Mobile number
• Date of birth
• Payment information (e.g., credit card details)

 

4. How We Collect Your Information
We collect your personal data through the following methods:

• When you fill out the registration form or otherwise provide us with personal information;
• When you interact with our website;
• From publicly available sources, as permitted by Swiss law.

 

5. How We Use Your Information
We may use your personal data for the following purposes:

• To provide, manage, and maintain the Service;
• To create and manage user accounts;
• To collect customer feedback and improve our services;
• To process payments;
• To offer support and respond to inquiries;
• For administrative purposes;
• For marketing and promotional activities (with your consent, where applicable);
• To manage customer orders and process transactions;
• To protect the security of the Service;
• To resolve disputes and enforce our agreements.

If we wish to use your data for any purpose not covered by this Privacy Policy, we will seek your explicit consent before doing so, and will only process your data for the purposes for which consent has been granted, unless required otherwise by law.

 

6. How We Share Your Information
We will not disclose your personal information to third parties without your consent, except in the following limited circumstances:

• To third-party service providers for advertising services, analytics, or data processing, who will be bound by data protection obligations and may only use your information for the specified purpose;
• To comply with legal obligations, including court orders, regulations, or any legal proceedings;
• To enforce agreements and protect our rights;
• In the event of a merger or acquisition, your information may be transferred as an asset.

We will ensure that any third party to whom we transfer your personal data respects its confidentiality and processes it in compliance with applicable data protection laws.

 

7. Retention of Your Information
We will retain your personal data for a period of 90 days to 2 years after account termination or for as long as necessary to fulfill the purposes for which it was collected. Certain data may be retained for longer periods if required by law or for other legitimate business purposes, such as legal compliance or fraud prevention.

 

8. Your Rights
Under Swiss data protection law, you have the following rights regarding your personal data:

• The right to access, correct, or delete your personal data;
• The right to object to or restrict the processing of your personal data;
• The right to data portability (to receive a copy of your data in a structured, commonly used format);
• The right to withdraw consent for data processing at any time (where consent is the legal basis for processing);
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at info@glowpilates.ch. We will respond to your request in accordance with our obligations under Swiss law.

If you do not consent to the collection or processing of your personal data or withdraw consent, you may be unable to access certain services that require the processing of such information.

 

9. Cookies and Other Tracking Technologies
We use cookies and similar technologies to enhance your user experience. For more information on how we use cookies and your options regarding cookie settings, please refer to our Cookie Policy.

 

10. Security of Your Information
We implement reasonable security measures to protect your personal data against loss, misuse, and unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of any information you transmit to us. You do so at your own risk.

 

11. Third-Party Links and Use of Your Information
Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to the privacy practices of those third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

12. Grievance / Data Protection Officer
If you have any concerns or questions regarding the processing of your personal information, please contact us at:

Glow Pilates SARL
28 Rue de la Terrassière, Genève 1207, Switzerland
Email: info@glowpilates.ch

We will address your concerns in accordance with applicable Swiss data protection laws.